HelpPoliciesWhat is the Batmaid cancellation policy?

What is the Batmaid cancellation policy?

In order for Batmaid to be well-organised and manage the logistics of hundreds of cleanings per day, we apply the following cancellation rules:

  • Up to 2 days before the cleaning: relax, you can always cancel your reservations for free from your Batmaid account;
  • 1 day before the cleaning (but until 6 pm, please): you will be charged for 1 hour of cleaning;
  • After that, you will be charged for the entire cleaning.