You can make cancellations at least 10 days before the cleaning is due to take place to avoid any cancellation charges.
If you cancel between 10 and 2 days before the service is due to take place, you will be charged a fixed fee of 20€. If you decide to cancel 2 days or less before the service is due to be carried out, you will be charged for the full service amount.
If you wish to cancel all of your regular cleaning services, please contact us by email at client@batmaid.fr.