You can make cancellations at least 48 hours before the cleaning is due to take place to avoid any cancellation charges.
If you cancel between 24 and 48 hours before the service is due to take place, you will be charged for one hour of cleaning. If you decide to cancel the service less than 24 hours before the service is due to be carried out, you will be charged for the entire cleaning.
If you wish to cancel all of your regular cleaning services, please contact us by email at client@batmaid.fr.